diff --git a/RPtoRFX_CarrierAppointmentReasonUpdatedByNumber.ftl b/RPtoRFX_CarrierAppointmentReasonUpdatedByNumber.ftl
index a8c7598..f2ba79a 100644
--- a/RPtoRFX_CarrierAppointmentReasonUpdatedByNumber.ftl
+++ b/RPtoRFX_CarrierAppointmentReasonUpdatedByNumber.ftl
@@ -9,8 +9,8 @@
 	},
 	"payload" :
 	 {
-		"unloading_appointment" : "${eventRP.appointmentCustomFields.unloading?json_string}",
-		"load_appointment" : "${eventRP.appointmentCustomFields.loading?json_string}",
+		"unloading_appointment" : "${eventRP.appointmentCustomFields.unloading!"false"?json_string}",
+		"load_appointment" : "${eventRP.appointmentCustomFields.loading!"false"?json_string}",
 		<#switch appointment.AppointmentType>
 	       <#case AppointmentType.APPOINTMENT_TYPE_LOADING>
 				<#if appointment.TimeZone?? && appointment.TimeZone!="">
diff --git a/RPtoRFX_CarrierAppointmentSlotOrCarrierInformationUpdatedByNumber.ftl b/RPtoRFX_CarrierAppointmentSlotOrCarrierInformationUpdatedByNumber.ftl
index 1c94ae1..5c8ff23 100644
--- a/RPtoRFX_CarrierAppointmentSlotOrCarrierInformationUpdatedByNumber.ftl
+++ b/RPtoRFX_CarrierAppointmentSlotOrCarrierInformationUpdatedByNumber.ftl
@@ -10,8 +10,8 @@
 	"payload" :
 	 {
 		<#include "RPtoRFX_CarrierAppointmentDataUpdated.ftl">
-		"unloading_appointment" : "${eventRP.appointmentCustomFields.unloading?json_string}",
-		"load_appointment" : "${eventRP.appointmentCustomFields.loading?json_string}",
+		"unloading_appointment" : "${eventRP.appointmentCustomFields.unloading!"false"?json_string}",
+		"load_appointment" : "${eventRP.appointmentCustomFields.loading!"false"?json_string}",
 		<#switch appointment.AppointmentType>
 	       <#case AppointmentType.APPOINTMENT_TYPE_LOADING>
 				<#if appointment.TimeZone?? && appointment.TimeZone!="">